Privacy Policy

Last updated: May 20, 2025

We take your privacy seriously. This Privacy Policy explains how EcoRay collects, uses, and protects your personal data in accordance with the General Data Protection Regulation (GDPR).

1. Who We Are

• Company: EcoRay™ c/o Northware ApS
• CVR: 41365897
• Location: Copenhagen, Denmark
• Email: info@ecoray.dk
• We act as the data controller for the personal information you provide through our website.

2. What Information We Collect

We may collect and process the following types of data:

• Name, email, phone number
• Energy consumption data
• Roof and property information
• Responses to our solar calculator
• Communication preferences and inquiry details
• IP address, browser data, and device type (via cookies)

3. How We Use Your Data

We use your data to:

• Generate customised solar estimates
• Connect you with relevant installation partners
• Respond to your enquiries
• Improve our services and website
• Send occasional updates or follow-ups (only if you consent)

4. Legal Basis for Processing

We process your data based on:

• Your consent (Article 6.1.a GDPR)
• Legitimate interest in providing our services (Article 6.1.f GDPR)
• Compliance with legal obligations (Article 6.1.c GDPR)
• You can withdraw consent at any time by contacting us.

5. Sharing Your Data

We only share your data with:

• Trusted installation and financing partners (for your solar project)
• Service providers (e.g., analytics, CRM, or cloud hosting)
• Authorities if required by law
• We never sell or rent your data to third parties.

6. Data Retention

We retain your data for as long as necessary to fulfil the purpose it was collected for, unless a longer retention period is required by law.

7. Your Rights

Under GDPR, you have the right to:

• Access your data
• Correct inaccuracies
• Request deletion
• Restrict or object to processing
• Port your data to another provider
• File a complaint with the Danish Data Protection Agency (Datatilsynet)

8. Cookies & Tracking

We use cookies for analytics and to improve your experience. For details, please read our Cookie Policy. You can manage your cookie preferences via our consent banner or browser settings.

9. Security Measures

We implement appropriate technical and organisational measures to protect your data, including HTTPS encryption, data minimisation, and secure third-party services.

10. Changes to This Policy

We may update this policy as needed. Significant changes will be communicated on our website.

Contact

For questions or concerns, contact us at info@ecoray.dk.