Why Choose EcoRay
How Does EcoRay Differ from a Classic Solar Panel Seller?
EcoRay is not a seller – we are your energy advisor. We do not make money by selling you a specific brand or system, but by ensuring that you get the solution that genuinely fits your needs. Our role is to create transparency and security in an industry where many customers experience uncertainty and confusion. We work based on three fundamental principles: Independence – We have no ties to specific brands or manufacturers. Data-driven advice – We use your actual electricity consumption, roof data, and electricity price levels to make technically and economically valid calculations. Customer's advocate – We represent you, not the supplier. You get one dedicated contact person who follows your case and ensures that everything works – before, during, and after installation. Screens the market for the best price - We have negotiated and ensure that you get a correct price, and do not pay too much.
What Do I Gain by Using EcoRay Instead of Finding a Solar Panel System Myself?
Many customers start on their own – and end up contacting us because:
They receive 5–10 different offers but cannot understand the differences. Some solutions seem cheap but lack documentation or warranty. It is unclear what you actually save and what performance you can expect. Installers speak too technically or do not answer questions clearly. With EcoRay, you get: A clear, transparent calculation and offer. A concrete proposal based on your circumstances (not standard packages). Access to verified installers who meet our requirements. Help understanding documents, warranties, and legislation. We remove guesswork and risk – and make it easy to get started safely.
How Does the Process Work When I Use EcoRay?
The process is simple and based on transparency from start to finish: Energy screening: You fill in a few pieces of information – consumption, address, wishes. Free calculation: You receive a personal energy report with potential and savings. Advice: You talk to our advisor, who helps you choose correctly. Offer: We obtain and compare solutions from selected partners. Decision: You choose – and get a dedicated contact person throughout the process. Installation: The partner installs, and we follow up and quality-assure the work. Support: After installation, we are still available – both technically and administratively.
How Do You Ensure I Don't Make the Wrong Choice?
We have established a set of fixed requirements for the solutions and partners we recommend: Technical verification of performance, inverter, and battery (we compare test data). 25–30 year performance warranty and documented experience from the supplier. RE-approval (Renewable Energy) and installation quality, which we continuously check. Financial transparency: You clearly see what you get – and what you pay for. Additionally, we always prepare a complete savings and payback analysis with scenarios for both solar panel systems with and without a battery – so you know what you are getting into.
How Does EcoRay Make Money If You Don't Sell Systems?
We get paid for our advice and the work we put into ensuring high quality in the process. In some cases, this is paid by the partners as a fixed service fee for access to well-qualified customers – in other cases, the customer pays a fixed advisory fee themselves. Regardless of the model, we are always on the customer's side, and our income does not depend on which product you choose. We do not take commission or bonuses from specific solutions. This means you can confidently trust that our recommendation is based on data and professional assessment – not on sales.
What If Problems Arise During or After Installation?
We don't abandon you once the system is installed. On the contrary – we follow up, and we stay by your side. If errors occur, the warranty covers it – but we help you get it handled correctly. We communicate directly with the partner if you experience discrepancies. We document everything and have access to installation data, so we can help you quickly. You have one contact person with us who knows your case – and can act on your behalf. Our goal is that you never have to stand alone – not even after installation.
How Do I Know Your Recommendations Are the Best for Me?
We base our recommendations on: Your electricity consumption: We calculate how large an installation actually makes sense. Your roof and light incidence: Direction, slope, and shade affect production. Your finances and future plans: For example, will you get an electric car, heat pump, or battery? Market data: We use prices, electricity tariffs, and warranty information from the entire industry. Additionally, we typically compare 3–5 concrete solution proposals and prepare a comparison across price, performance, warranties, and installation quality.