How long does the cooling-off period last?
What Rights Do You Have as a Customer?
As a customer of EcoRay, you have a 14-day right of withdrawal in accordance with applicable law. This means you can change your mind at no cost, even after the agreement has been signed.
How to Exercise the Right of Withdrawal
The withdrawal period begins on the day you receive the agreement. If you wish to exercise this right, you must notify EcoRay within the 14 days. There are no hidden fees or requirements to provide a reason.
Why Is It Important?
The right of withdrawal gives you peace of mind, especially for larger investments such as solar panels. You can review the solution more thoroughly, consider the financial aspects, and plan the installation without stress.
Benefits for the Customer
With a 14-day right of withdrawal, you can make your decision at your own pace and feel confident that you are not committing too quickly. It ensures transparency and trust between you and EcoRay.
Conclusion
EcoRay’s right of withdrawal provides security and flexibility. You can carefully consider your purchase without financial risk and make a confident decision about investing in solar panels.